Innovation in Service Design Symposium, October 6, 2015

Presented by nc state design, with support from Iei:

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[Click image to register. Don’t delay — seating is limited!]  [Download event flyer.]

SYMPOSIUM OVERVIEW:
Join us on October 6, 2015, for an unprecedented selection of master classes in Service Design Innovation. With leadership representation from community services, information technology, computing, and consulting, this year’s Service Design Symposium provides access to practical experiences and 1:1 advice on creating positive change through Service Design. Learn how services innovation can play a game-changing role in your business, organization, or community.

keynote address:

eric ellis
Chief technology officer, NC Dept of environment and natural resources, and
director, north carolina innovation center

 

breakout sessions:

“surprise with the expected: an introduction to service design”
Scott rose, certified service design trainer, managing partner, Passion IT group

 

“service design architecture & implementation”
alice lutz, ceo, triangle family services

 

“Global marketing services innovation workshop”
steve greene, vp, global channel marketing, wacom technology corporation

 

“mapping the customer journey: ibm global business services case study”
David Hughes, director, market segment management, ibm global business services

 

COST:

GENERAL REGISTRATION: $25
COLLEGE STUDENTS: FREE w/ id (pre-REGISTRATION REQUIRED)


click to register!

DOWNLOAD EVENT FLYER [PDF]